We ask you to always include the invoice or order number in the box with a return shipment. You can return a product to the following address: We will pay the refund (within 14 days) when we have received the products back or when you have demonstrated that you have returned the products and they have been received by us in good order (via, for example, a Track & Trace proof). After requesting a return, you have another 14 days to return the products to our return address. The withdrawal period expires 60 days after the day on which you or a third party designated by you physically takes possession of the product / package. You have the right to cancel the order within 60 days without giving any reason. Items that have been used or opened, or whose seal has been broken, cannot be returned without contacting our customer service. For products that are returned due to damage or incorrect delivery, the additional return costs are of course for us.įor consumer items and products where hygiene is important (Shampoos / conditioners, Lotions, Supplements, rollers and brushes) it applies that they may only be returned unopened and intact. You have to pay the shipping costs for the return by yourself. If you do not want to keep a product, you can return it without reason within 60 days. We ask you to contact our customer service when exchanging a product, so that we can help you as well as possible. You can always exchange a product with us, provided the product is unopened and in its original packaging. We also ask you to announce a return in advance to our customer service via you accidentally order the wrong product? Would you rather try a different product? That’s no problem. We do, however, apply a number of conditions for the return of a product or the exchange of a product. NEO also offers listing and market data services, and its sister company, NEO Connect, provides a distribution platform supporting mutual funds, private funds and private corporate bonds.Ĭhicago-based Cboe operates trading platforms and products in equities, derivatives and foreign exchange across North America, Europe and Asia Pacific.With us it is always possible to return or exchange a product. In the past month, Cboe has said it agreed to acquire cryptocurrency trading platform Eris Digital Holdings (ErisX), a spot and derivatives exchange for digital assets announced it was a limited partner in the planned acquisition of trading software firm Trading Technologies International and said it planned to launch a new U.S. "Adding NEO to the Cboe network better enables us to create a first-class equities offering in Canada, bolstering our global markets in North America, Europe and Asia Pacific, and bringing us one step closer to our vision of building one of the world's largest global derivatives and equities trading networks," said Cboe Chief Executive Officer Ed Tilly. Together, the two trading platforms have a share of around 16.5% of the Canadian equities market and will be better placed to compete against Toronto Stock Exchange operator TMX Group (X.TO). The NEO deal, which is expected to close in the first half of 2022, pending regulatory approval, will give Cboe a fully registered securities exchange in Canada in addition to the alternative trading system MATCHNow, which it acquired last year, creating operating efficiencies though scale. Trading levels surged at the beginning of the COVID-19 and have remained elevated, benefiting exchange operators like Cboe, the third-largest U.S. NEW YORK, Nov 15 (Reuters) - Cboe Global Markets (CBOE.Z) on Monday said it agreed to buy Canadian stock exchange operator Aequitas Innovations Inc, known as NEO, for an undisclosed amount, expanding its North American footprint in the latest of a string of recent acquisitions.
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